One universe of products, built around your customer

One customer.
One universe.

VYG starts with a customer data platform: one living profile stitched together from every channel, order, ticket and event. Every product works from that profile, so the more of it you use, the more your customer comes back together.

550+
Brands on the platform
$455M
In brand revenue running through it
22M
Customer conversations powered
01/ The stack todayWhat we solve

Right now you pay 20+ vendors,each owning a thin slice of your customer.

Nobody knows your customer
VYG.AI
One customer profile
Email toolknows email SMS toolknows SMS Subscriptions appknows subscriptions Returns portalknows returns Helpdeskknows tickets Reviews appknows reviews Loyalty programknows loyalty Storeknows orders Attribution toolknows attribution ••••••
02/The VYG Universe

Not another tool.
A universe built around your customer.

VYG is the universe. Every product in it is a planet reading from the same living profile, so each one that lights up knows more than the point tool it replaces, and your customer sits at the center of the whole system.

One universe. One center of gravity: your customer.
Three planets live. More already in orbit, each one lights up when it is ready.
In orbit MercuryComing soon
Live VenusConversationsHuman-powered SMS Live EarthProfilesCustomer data platform Live in beta JupiterWorkflowsAutomation & AI agents
In orbit SaturnComing soon
In orbit NeptuneComing soon
03/How the planets work together

One profile.
Every planet reads it and writes back.

No product keeps its own copy of your customer. Profiles holds the record. Workflows and Conversations act on it, and everything they do, every flow, every text, every reply, lands back in that same profile. Light up one more planet and all of them know more.

01Live
VenusConversationsHuman-powered SMS

Talk

When a moment needs judgment, a trained person picks up the thread by text. Their reply goes back into the profile.

02Live
EarthProfilesCustomer data platform

Unify

Every channel, order, ticket and event you run, stitched into one living profile per customer.

03Beta
JupiterWorkflowsAutomation & AI agents

Act

Workflows and agents that read the whole profile, not the last click. Any step can hand the decision to a person.

04Always on
VYGThe universeEvery planet, one profile

Compound

Each planet you light up adds to the same profile. You turn point tools off, and your customer comes back together.

It’s time your universe
revolved around your customer.

Request a demo and we’ll show you Conversations, Profiles and Workflows on your real data, not slides. Then we onboard you properly, we connect your store, wire your sources, and build your first flows with you.

Book a demo

We reply to every request within one business day